Card Corner Billabong

Privacy Policy

Welcome to Card Corner Billabong’s Privacy Policy

Card Corner Billabong respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and store personal information when you visit our venue, use our website, or interact with our poker room and restaurant services.

  • This policy applies to all personal information collected by Card Corner Billabong, whether online or offline.
  • We do not collect financial information related to gambling, betting, or wagering, as our poker room operates without money, stakes, or payouts.
  • By using our services or providing personal information, you agree to the practices described in this policy.

Information We Collect

We collect personal information that is reasonably necessary for our functions and activities. This may include your name, contact details (such as email address and phone number), and information you provide when making a booking, signing up for poker nights, or contacting us with an enquiry.

  • Information you provide directly: name, email, phone number, and any details included in messages or booking requests.
  • Information collected automatically: website usage data such as IP address, browser type, and pages visited, collected through cookies and similar technologies.
  • Information from third parties: if you engage with us through social media or booking platforms, we may receive limited information as permitted by those platforms.

We do not collect financial information, gambling records, or betting details. CCTV may be in operation at the venue for security purposes, and footage may capture your image.

How We Use Your Information

We use your personal information to provide and improve our services, respond to enquiries, manage bookings and event registrations, and comply with legal obligations. We do not use your information for direct marketing without your consent.

  • To process and manage table bookings, poker night registrations, and restaurant reservations.
  • To respond to your questions, feedback, or requests for information.
  • To improve our website and services through analytics and usage data.
  • To maintain the security of our venue and patrons, including through CCTV where necessary.

We do not use personal information for gambling-related purposes or financial transactions. We may use aggregated, non-identifiable data for statistical analysis.

Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose your information to third-party service providers who assist us in operating our website, managing bookings, or providing IT support, but only to the extent necessary for them to perform their services on our behalf.

Service providers may include website hosting, email management, and booking platform providers. We require these providers to protect your information and use it only for the purposes we specify. We may disclose information if required by law, such as in response to a court order or regulatory request.

No disclosure of financial or gambling-related data occurs because we do not collect such data.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Information is stored securely, and access is restricted to authorized personnel only.

  • Electronic data is stored on secure servers with access controls and encryption where appropriate.
  • Physical records, if any, are kept in locked facilities.
  • We regularly review our security practices to ensure they remain effective.

We do not store financial or gambling transaction data.

Your Rights and Choices

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out of date. You may also make a complaint if you believe we have breached your privacy.

  • To request access or correction, contact us using the details provided in the Contact section below.
  • We will respond to your request within a reasonable timeframe, usually within 30 days.
  • If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact email: [email protected]
Contact phone: +61 467 251 938

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small text files stored on your device that help us recognize your browser and remember certain preferences.

  • We may use essential cookies necessary for the website to function properly.
  • Analytics cookies help us understand which pages are visited and how users navigate the site.
  • You can control cookies through your browser settings; however, disabling essential cookies may affect site functionality.

We do not use cookies to collect financial or gambling-related information. For more details, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and we will indicate the effective date at the top of the policy.

This policy was last updated on 14 September 2026.

We encourage you to review this page periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below. We will respond to your inquiry as soon as possible.